Your Recent Service Visit at #1 Cochran Nissan Boardman

Thank you for trusting us with servicing your vehicle!

I wanted to follow up with you by asking a few questions and going over a few statements about your recent service visit to be sure that we have provided you an overall 10/10 and truly exceptional service visit.

1. First and foremost, I want to ensure that you were able to get your vehicle serviced when desired either by appointment or walk-in and that a service advisor was able to speak to you immediately.

2. Our team is required to provide you with a 27 multi-point vehicle inspection and to review it with you to help keep you informed of the status of your vehicle!

3. Your vehicle should have been ready when originally promised to you and returned to you just as clean or cleaner than when you brought it in!

4. You will be receiving an email as a follow up from this visit to ensure that all of the work was completed right the first time!

If you’ve had any issues with the above, or anything regarding your visit, vehicle, or service, please give me a call directly at 330-408-4190. We want to be sure that you always leave here with a smile on your face and that you are 100% completely satisfied!

At your service,

Bryan Gabler

Service Manager

#1 Cochran Nissan Boardman